Awarded 20 Nov 2009
This is an awarded contract.
View Live TendersSupply of IT Service Management Tool and Associated Services to Department of Justice
About
Department of Justice awarded a contract to Touchpaper Australiasia Pty Ltd for a term arrangement to supply an IT services management tool and to provide associated licences, maintenance, support, implementation and training.
The contract covered procurement of the software product plus ongoing operational and professional services required to deploy and support the tool within the agency.
The contract bundled software licences with maintenance, support, implementation and training, indicating a comprehensive procurement approach to obtain both the ITSM product and the lifecycle services needed to operate it under a term arrangement.
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