Awarded 12 Aug 2023
This is an awarded contract.
View Live TendersTableau Software Renewal for Service NSW Data Reporting
About
Service NSW awarded a contract to SFDC Australia Pty Ltd for the renewal of Tableau software to continue providing data reporting services to internal and external clients.
The software supports critical business functions including finance invoicing, daily contact centre resource planning, daily service centre capacity planning and KPI review, programs/projects data consumption and self-service from internal clients and partner agencies such as DCS, and answering Questions on Notice under Whole of Government head agreement C662.
This renewal underscores the reliance on Tableau for operational analytics across multiple government agencies, indicating a trend toward centralized data visualization tools in public sector operations.
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