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Awarded contract

Technology Platform for Customer Experience Management Program by Sydney Trains

Ended 9mo agoExpired Sat, 10 Jan 2026
Awarded 10 Jan 20215y term

About

Sydney Trains awarded a contract to Qualtrics for a technology platform to support the Customer Experience Management Program.

Insight

This contract reflects a growing trend among public transport agencies to invest in customer experience technology to improve service quality and passenger satisfaction.

Value
$759,146.00
Supplier
Qualtrics
ABN 98616068823
State
NSW
Category
IT & Software
Source recordCW2436688

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