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eHealth NSW opens EOI for statewide linen management system, closes 20 Nov

The Stage 1 process will not award a contract, with a limited RFP to follow.

In brief

  • Responses close 20 November on NSW eTendering.
  • eHealth NSW has A$2.09 billion in contracts since 2019 in GovMarket records.
  • Past IT suppliers include Epic Systems at A$1.03 billion in 2023.

eHealth NSW has opened an expression of interest for a statewide linen management solution, with responses due 20 November, according to a notice on NSW eTendering.

The buyer seeks an integrated system for customer billing, order management, cost accounting, inventory and master catalogue management, linen service operations and operational reporting. It requires secure, API-enabled integration with NSW Health enterprise systems.

Complementary capabilities include asset tracking, RFID, advanced analytics and customer relationship management.

This Stage 1 market discovery will not result in a contract award and does not create any financial commitment by NSW Health.

eHealth NSW has 266 contracts worth A$2.09 billion since 2019 in GovMarket records. Its IT and software suppliers have included Epic Systems (A$1.03 billion, 2023), Amazon Web Services (A$172.9 million, 2024) and Sectra (A$94.0 million, 2019).

The open EOI closes on 20 November. A Stage 2 limited request for proposal is expected to be issued to shortlisted respondents.

Key facts

Closes20 Nov 2026
CategoryIT & Software
RegionNSW
NoticeEOI
Published26 Oct 2026, NSW eTendering
eHealth NSW, value awarded by year

* 2026 so far

eHealth NSW, value awarded by year
YearValueContracts
2021$46.9m17
2022$140.4m46
2023$1.48bn58
2024$201.5m94
2025$49.0m29
2026$597k1

Who this buyer has used for this work

Epic Systems Corporation1 contract, last 2023$1.03bn
Amazon Web Services Australia Pty Ltd3 contracts, last 2024$172.9m
Sectra Pty Ltd1 contract, last 2019$94.0m
Health Communication Network Pty Limited1 contract, last 2023$72.7m
Device Technologies Australia Pty Ltd1 contract, last 2022$51.3m

Written from published notices and GovMarket contract records. Totals cover GovMarket records, which start at different dates for each source.

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