Awarded 01 Aug 2008
This is an awarded contract.
View Live TendersBackdated Maintenance and Support for HP Performance Software by Australian Taxation Office
About
Australian Taxation Office awarded a contract to Hewlett-Packard Australia Ltd for backdated maintenance and support of HP Performance software for the period 15/12/2007 to 14/12/2008.
The contract was necessitated by the acquisition of Mercury Interactive (Aust) Pty Ltd by Hewlett-Packard Australia Pty Ltd, which led to changes in item codes and software descriptions, complicating renewals.
The maintenance and support were deemed essential to ATO operations.
This contract highlights the challenges in software asset management during corporate acquisitions, where changes in product codes and descriptions can disrupt renewal processes and require reconciliation.
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