Awarded 06 Feb 2017
This is an awarded contract.
View Live TendersClient Satisfaction Survey Services for Legal Aid ACT
About
Justice and Community Safety Directorate awarded a contract to Taverner Research for the design and conduct of an independent client satisfaction survey on the quality of Legal Aid ACT service provision to its clients, and to report its findings to Legal Aid ACT.
This contract reflects a common practice in government legal services to use external research firms for impartial client feedback, ensuring accountability and service improvement.
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