Awarded 12 May 2022
This is an awarded contract.
View Live TendersCloud-Based Contact Centre Solution for DPE Service Desk
About
Dept of Planning, Housing and Infrastructure awarded a contract to Telstra Corporation Limited for a cloud-based software as a service technology solution to replace legacy systems at the DPE service desk call centre.
This contract reflects a trend among government agencies to migrate from on-premise legacy systems to cloud-based solutions, often leveraging major telecom providers like Telstra for integrated services.
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