Awarded 08 Dec 2013
This is an awarded contract.
View Live TendersCustomer Service Solution Implementation for Office of the Fair Work Ombudsman
About
Office of the Fair Work Ombudsman awarded a contract to Hewlett Packard Australia Pty Ltd for a customer service solution and implementation services, utilizing Microsoft products to create an integrated Knowledge Management, Customer Experience Management, and Federated Search solution.
This contract reflects a trend of government agencies leveraging Microsoft ecosystems to consolidate customer service platforms, with HP often serving as a systems integrator for such projects.
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