Awarded 15 Dec 2020
This is an awarded contract.
View Live TendersImplementation of Contact Centre Solution for Department of Transport and Main Roads
About
(inactive) Department of Transport awarded a contract to Datacom Systems (AU) Pty Ltd for the implementation of a Contact Centre Solution with an integrated Knowledge Management Solution (KMS) for the Transport Portfolio.
The solution delivers new technology with improved capability to support an enhanced customer experience for the Department of Transport and Main Roads.
This contract leverages the GovNext-ICT CUA framework, indicating a preference for pre-approved ICT suppliers for government digital transformation projects.
Similar Open Tenders
Provision of Integrated Cost Tracking System – Main Roads Western Australia
Closes: 06 Oct 2026
IT & Software
Supply, Installation and Ongoing Support of ITS Control System – Roads ACT Traffic Management Centre
Closes: 08 Oct 2026
Transport & Logistics
Supply, Configuration and Delivery of ITS Operations Management and Control System for Tasmanian Road Network
Closes: 09 Oct 2026
Transport & Logistics
Contract Surveillance Services Panel for Infrastructure Delivery Directorate – Main Roads Western Australia
Closes: 29 Oct 2026
Infrastructure
Roadside Advertising Opportunities 2026 – Department of Transport and Main Roads
Closes: 31 Dec 2026
Miscellaneous
Queensland Regulated Waste Tracking System Proof of Concept – Department of Primary Industries
Closes: 15 Oct 2026
IT & Software
Child Protection Casework Management System – Department of Communities (Software)
Closes: 02 Dec 2026
IT & Software
Transport for NSW Point-to-Point Vehicle Monitoring Solution (P2P VMS) RFP
Closes: 30 Oct 2026
IT & Software
2026/2027 Road Reseals — Bundaberg, Fraser Coast & North Burnett (CN-27284)
Closes: 21 Oct 2026
Infrastructure
Queensland Community Transport Services Procurement (5 Locations) – Department of Families, Seniors, Disability Services and Child Safety
Closes: 21 Oct 2026
Transport & Logistics
Digital Mapping and Real-Time Route Allocation System for Waste Collection Trucks (Council)
Closes: 20 Oct 2026
IT & Software
Data Centre Hardware Refresh – Monash City Council
Closes: 09 Oct 2026
IT & Software
Other Similar Contracts
Value: $9,719,475
Transport Portfolio Contact Centre Solution by Datacom Systems
Supplier: Datacom Systems (AU) Pty Ltd
IT & Software
Value: $1,773,890
Provision of Knowledge Management System to the Department of Transport
Supplier: Contact 1-2-1 (Contact 1-2-1 Pty Ltd)
IT & Software
Value: $327,360
Managed Services for Contact Centre System by Kytec to Department of Transport
Supplier: Kytec (Kytec Pty Ltd)
Telecommunications
Value: $199,003
Provision of Contact Centre as a Service to DMIRS
Supplier: Datacom Systems (AU) Pty Ltd
IT & Software
Value: $170,000
Call Centre Services Provided to Department of Infrastructure and Transport
Supplier: COOMA-MONARO TECHNOLOGY CENTRE LIMI
Public Services & Welfare
Value: $577,500
Provision of Gateway Services to the Department of Transport
Supplier: Datacom Systems (AU) Pty Ltd
Telecommunications
Value: $130,271.48
Call Centre Services Provided to the Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts
Supplier: DATACOM CONNECT LIMITED
IT & Software
Value: $115,500
Application Development Services for Department of Transport and Regional Services
Supplier: SMS Management & Technology
IT & Software
Value: $275,000
Procurement of Knowledge Management Software for Customer Contact Centre
Supplier: IMC Communication Pty Ltd
IT & Software
Value: $404,637
Email Automation Solution Procured by Department of Transport
Supplier: Datacom Systems (AU) Pty Ltd
IT & Software
Value: $171,160
CRM Support and Maintenance Services for Department for Infrastructure and Transport
Supplier: Hammond Street Developments Pty Ltd
IT & Software
Value: $264,033
Project Management Services for Transport for NSW by Datacom Systems
Supplier: Datacom Systems (Au) Pty Ltd
IT & Software
Suppliers similar to Datacom Systems (AU) Pty Ltd
Thales Australia Limited
7455 contracts
Defense & Aerospace
DATA# 3 LIMITED
7274 contracts
IT & Software
Dell Australia
7243 contracts
IT & Software
Telstra
5224 contracts
Telecommunications
Hewlett-Packard Australia Pty Ltd
3685 contracts
IT & Software
Fujitsu
3409 contracts
IT & Software
Paxus Australia
2932 contracts
IT & Software
PEOPLEBANK AUSTRALIA LTD
2722 contracts
IT & Software
Live Feed
Tenders and contracts,
consolidated and enriched.
We pull tenders and awarded contracts from government portals around the clock. Each one is categorised, enriched, and searchable shortly after it's published.
Smart Recommendations
Matched to your business,
automatically.
Our AI reads every new tender and contract, and recommends the ones relevant to your business in real time. No searching required.
Your Dashboard
Configure once,
run on autopilot.
Set up your alerts, watchlists, and preferences from your dashboard. GovMarket works in the background so you can focus on winning work.
GovMarket AI
Search tenders and contracts
in plain English.
Find tenders, look up suppliers, check who won contracts, and explore agency spend. Just type what you need.
Get Started
Win more government work.
Join suppliers across Australia using GovMarket to find and win contracts.
7 days free, then $49.99/AUD per month
