Awarded 28 Feb 2023
This is an awarded contract.
View Live TendersMaintenance and Support of Salesforce HealthCloud and Industries for Lifetime Support Authority (awarded to Deloitte Digital)
About
Lifetime Support Authority awarded a contract to Deloitte Digital for support and maintenance services, including ad-hoc project work, for its new Salesforce HealthCloud and Industries solution.
The contract covered ongoing maintenance, operational support, and discrete project tasks to support the Authority's Salesforce ServiceCloud/HealthCloud and Salesforce Industries implementation.
The procurement required the supplier to be a Salesforce-qualified Partner with prior experience supporting and maintaining Salesforce ServiceCloud/HealthCloud and/or Salesforce Industries, and to provide locally based Salesforce-certified resources in Australia to perform the services.
The contract stipulated Salesforce partner qualification and local certified staff, criteria aligned with established consultancies like Deloitte Digital and reflecting procurement emphasis on certified, locally available capability for HealthCloud support.
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