Awarded 04 Jul 2024
This is an awarded contract.
View Live TendersProvided IVR Telephone Assisted Voting Solution to Western Australian Electoral Commission
About
Western Australian Electoral Commission awarded a contract to Contacx Pty Ltd for an Interactive Voice Response (IVR) vote casting solution to assist delivery of technology-assisted voting options for eligible electors.
The contract covered provision of an IVR vote-casting facility that interfaced with WAEC’s existing Phone Assisted Voting (PAV) system and was intended for use in the 2025 State General Election (SGE 2025).
The award reflected a focus on telephone-based accessibility for SGE 2025; election authorities procuring technology-assisted voting commonly require integrated IVR/phone-assisted solutions that can connect with existing PAV systems.
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