Awarded 01 Jul 2025
This is an awarded contract.
View Live TendersProvision of Employee Assistance Program and Wellbeing Services by TELUS HEALTH for HealthShare NSW
About
HealthShare NSW awarded a contract to TELUS HEALTH (AUSTRALIA) PTY LTD for the provision of an Employee Assistance Program (EAP) and wellbeing services.
The contract aimed to deliver digital solutions with secure communication, quick turn-around, and effective support for a dispersed workforce to enhance productivity and morale.
Services included stress management, employee engagement tools, and educational programs to improve self-awareness and communication.
The EAP provided extensive support options such as counseling, legal aid, and coaching in virtual and in-person formats.
Preventative measures and early intervention strategies focused on identifying psychosocial risks and enhancing skills like resilience and problem-solving.
Reports highlighted benefits such as increased engagement and reduced turnover.
Support for traumatic incidents was managed with best practice frameworks and optional onsite support to alleviate harm and assist managers.
The award to TELUS HEALTH reflects its capability in delivering comprehensive digital health solutions tailored to the unique needs of large, dispersed workforces, positioning it as a preferred provider for complex, integrated health and wellbeing services in the government sector.
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