Awarded 12 Sep 2022
This is an awarded contract.
View Live TendersProvision of SaaS Community Engagement Platform to South Metropolitan Health Service
About
South Metropolitan Health Service awarded a contract to Social Pinpoint (Social Pinpoint Pty Ltd) for the provision, hosting, moderation, and ongoing support of a Commercial Off-The-Shelf (COTS), integrated Software as a Service (SaaS) Community Engagement platform.
The platform enables SMHS to engage with its community and consumers of its health services, capturing community voices and supporting targeted engagement and information dissemination.
The solution includes a user-friendly interface for administration, project management, and feedback analysis.
This contract reflects a growing trend in public health agencies adopting digital engagement tools to meet strategic goals around patient experience and community involvement, with SaaS models offering scalability and reduced IT overhead.
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