Awarded 08 May 2024
This is an awarded contract.
View Live TendersSecurity Incident Event Monitoring Services Awarded to ES2 by Public Transport Authority
About
Public Transport Authority awarded a contract to ES2 (Security & Solution) (ES2 LTD PTY) for Security Incident Event Monitoring 2024-2027.
The service replaces an expiring Cyber Security Service and covers 24/7 Security and Network Operations Centre uplift with KPIs, strategy refresh and best practice operating model, including security monitoring, analysis, alerts, incident triage and escalation, log management, and monthly reporting.
It also includes Security Incident and Event Management maintenance for MS Sentinel Environment, with rule refinements, analytics, and dashboards, adherence to PTA ITIL practices and tools (ServiceNow), and participation in Incident Response exercises with 8 hours per month for forensics and/or Incident Response Level 2 Role.
This contract reflects a trend of government agencies outsourcing specialized cybersecurity operations to managed security service providers, ensuring continuous monitoring and compliance with ITIL standards.
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