Specialist ICT Testing Services Awarded for DHS Screening Transformation (Salesforce)

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Department of Human Services (DHS) awarded a contract to NCS AU Pty Ltd for specialist ICT testing services for the Screening Transformation program in accordance with the DHS Screening Transformation Test Strategy.

The supplier led and executed manual testing across functional, integration, and user acceptance phases; validated end-to-end functionality, system integration, data integrity, and user acceptance of the Salesforce solution; aligned testing with Azure DevOps for user story management, test case execution, defect tracking, and traceability reporting; supported early identification of defects and risks to reduce downstream production impact; and provided a test governance framework with defined roles, responsibilities, entry/exit criteria, and deliverables to enable controlled, auditable deployments to production.