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Awarded contract

Supply of Microsoft Cloud Support Services to the Department of Treasury and Finance

Expires in 1y 10moExpires Mon, 31 July 2028
Awarded 1 Aug 20262y term · 9% elapsed

About

Department of Treasury and Finance awarded a contract to Intuit Technologies for Microsoft Cloud Support Services.

The contract covered service health and security monitoring, resolution advice and reporting; governance management including assistance with management of guest accounts, sites and groups; a change advisory service to monitor and advise on upcoming Microsoft changes and their impact on the Treasury operating environment; and administration and support to provide 2nd-level incident management (including working with Microsoft on behalf of Treasury to resolve cloud-related issues) and 2nd-level service request management to implement tenant- or cloud-product-level configurations or changes.

Insight

The award grouped operational Microsoft cloud functions—monitoring and security, governance, change advisory, and 2nd-level administration—into a managed-support scope commonly provided by specialist IT managed-service firms with Microsoft tenant expertise.

Value
$204,219.00
State
TAS
Category
IT & Software

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