Supplier · IT & Software, Telecommunications, Miscellaneous

Addcom Contact Solutions Pty Ltd

Won in the last 12 months$210K▲ 35% on the year beforeValue won per quarter, last three years

Contracts on record99$8.7M in total

Running now0Latest win June 2026

Next contract endingMar 2027$170K · Bureau of Meteorology

Biggest buyerFire and Rescue NSW12% of their value

72contractssince 2008

$7.3Mwon in totallatest Jan 2025

$37Ktypical contractmost $20K to $115K

0last 12 monthsdown from $158K

4active now3 end within a year

Biggest buyerFire and Rescue NSW1 contract · $1M · 14% of value

What they do

Addcom Contact Solutions Pty Ltd supplies voice recording systems, contact centre and unified communications solutions, and ICT hardware including mobile phones, headsets and conference phones.

Who buys from them

Its 24 buyers include Fire and Rescue NSW, Bureau of Meteorology, Sydney Trains, Department of the Prime Minister and Cabinet and Department of Foreign Affairs and Trade.

Contract size

Contracts are typically between $20K and $115K, with a median of $37K. The largest are an ESCAD recording system upgrade for Fire and Rescue NSW at $1M, voice recorder support for Sydney Trains at $512K and a contact centre solution for the Office of the Ombudsman at $494K.

Recent activity

4 contracts are active and 3 end within 12 months, the soonest being recording system maintenance for the Bureau of Meteorology in Mar 2027.

Built from awarded contracts on record

What they win

How much they win each year, the size of a typical contract, and every contract on record.

Contract history

Voice Recording Maintenance and Support Services for Ambulance VictoriaIT & Software$214K01/06/2026 Hardware and Software Maintenance Support for Sydney Trains Voice Recorders NetworkIT & Software$158K10/01/2025 Operating System Upgrade of Voice Recorders for NSW Rural Fire ServiceIT & Software$160K23/05/2024 Cloud-Based Unified Communications and Contact Centre Solution for Office of the OmbudsmanIT & Software$494K01/05/2024 Recording System Maintenance by Addcom Contact Solutions for Bureau of MeteorologyIT & Software$173K14/03/2024 Supply of ICT Equipment to the Department of the Prime Minister and CabinetIT & Software$214K10/01/2023 Hardware and Software Support and Maintenance for Sydney Trains Voice Recorders NetworkIT & Software$512K05/12/2022 Eservices CV Contract Awarded to Addcom Contact Solutions by VicTrackIT & Software$487K22/11/2022 Supply of Mobile Phones and Accessories to the Australian Criminal Intelligence CommissionIT & Software$59K29/07/2022 ESCAD Recording System Upgrade by Addcom Contact Solutions for Fire and Rescue NSWIT & Software$1M20/06/2022

Who they win it from

Their biggest government buyers and how much of their work each one is.

Coming up

Contracts that end soon and may go back out to tender.

Contracts ending in the next three years3 contracts · $1.7M

The next one ends March 2027 at Bureau of Meteorology.

Recompete radar

3 expiring in 12mo

Contracts nearing the end of their term. Some may go back out to tender when they expire.

Recording System Maintenance by Addcom Contact Solutions for Bureau of Meteorology

Expires in 4mo$173K

Bureau of Meteorology Cloud-Based Unified Communications and Contact Centre Solution for Office of the Ombudsman

Expires in 6mo$494K

Office of the Ombudsman ESCAD Recording System Upgrade by Addcom Contact Solutions for Fire and Rescue NSW

Expires in 7mo$1M

Fire and Rescue NSW

About them

Company details, where they work and the names they trade under.

Also traded asAddcom Contact Solutions, Add-Com Contact Solutions, ADDCOM CONTACT SOLUTIONS, Addcom Contact Solutions (Addcom Contact Solutions Pty Ltd), ADDCOM CONTACT SOLUTIONS PTY, Addcom Contact Solutions Pty Limited, ADDCOM CONTACT SOLUTIONS PTY LIMITED, Addcom Contact Solutions Pty Ltd, ADDCOM Contact Solutions Pty Ltd, ADDCOM CONTACT SOLUTIONS PTY LTD, Addcom Contract Solutions Pty Ltd

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Open tenders that match their work

Procurement for Government Telecommunications Equipment and Services – NSWCloses 30 AprInfrastructure Provision of ICT Goods and Services for NSW GovernmentCloses 28 FebIT & Software Network Observability and Monitoring Solution – Australian Broadcasting CorporationCloses 27 NovIT & Software Group Teleconferencing Solution for Department of Fire and Emergency ServicesCloses 25 NovTelecommunications Provision of Advertising and Digital Communications ServicesCloses 30 AprIT & Software Communications Services for Sydney Town Hall ShowCloses 18 NovArts & Culture Platinum Support and Maintenance for NSW Police Contact Centre EcosystemCloses 23 NovIT & Software Routine Maintenance and Breakdown Repairs for Access Control, CCTV, Cell Calls and Manual Call Points – Western Australia Police ForceCloses 27 NovPublic Safety & Security City of Stonnington – cc4teams Licensing, Call Recording and Microsoft Teams Contact Centre SupportCloses 23 NovIT & Software Council-wide UHF Digital Radio Network Upgrade – Design, Supply, Installation & Ongoing SupportCloses 23 NovTelecommunications Production Implementation of Inter-CAD Electronic Messaging System (ICEMS) – Department of Transport and Main RoadsCloses 16 NovIT & Software BioResponse NSW Application – Ongoing Software Maintenance and SupportCloses 30 NovIT & Software

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