Awarded 30 Apr 2024
This is an awarded contract.
View Live TendersCloud-Based Unified Communications and Contact Centre Solution for Office of the Ombudsman
About
The Office of the Ombudsman awarded a contract to Addcom Contact Solutions Pty Ltd for the design and implementation of a cloud-based Unified Communications and Contact Centre solution.
This contract reflects a trend among government agencies to migrate from legacy telephony systems to cloud-based unified communications, often to improve scalability and remote work capabilities.
Similar Open Tenders
Secure SaaS Commercial-Off-The-Shelf Claims Management Solution for Comcover (Department of Finance)
Closes: 14 Oct 2026
IT & Software
Child Protection Casework Management System – Department of Communities (Software)
Closes: 02 Dec 2026
IT & Software
Provision of Advertising and Digital Communications Services
Closes: 30 Apr 2028
IT & Software
Procurement of Computer-Aided Dispatch (CAD) System and Telephony Application
Closes: 22 Oct 2026
Public Safety & Security
Provision of Information Governance Compliance Monitoring, Audit and Risk Application – Department of Justice
Closes: 06 Oct 2026
IT & Software
ICT Research and Advisory Services for Department of Justice
Closes: 06 Oct 2026
Consultancy & Legal
Taronga Visitor Attraction Commerce Platform – Unified Digital Commerce and Ticketing System
Closes: 09 Nov 2026
IT & Software
Enterprise IT Service Support Ticketing System (ITSM/CMDB)
Closes: 08 Oct 2026
IT & Software
Procurement for Government Telecommunications Equipment and Services – NSW
Closes: 30 Apr 2027
Infrastructure
Provision of ICT Goods and Services for NSW Government
Closes: 28 Feb 2029
IT & Software
Externally Hosted Visitor and Contractor Management System – Software, Implementation & Support
Closes: 16 Oct 2026
IT & Software
Townsville City Council Digital Asset Management Solution — Design, Integration and Migration
Closes: 08 Oct 2026
IT & Software
Other Similar Contracts
Value: $19,541.5
Upgrade of Voice Recording System to Comply with Cisco CUCM 9.1 by Addcom Contact Solutions
Supplier: Addcom Contact Solutions Pty Ltd
IT & Software
Value: $38,715.48
Supply of Telephony Equipment to the Office of the Fair Work Ombudsman
Supplier: Addcom
Telecommunications
Value: $43,670
Supply of Mobile Devices to the Office of the Fair Work Ombudsman
Supplier: Addcom Contact Solutions Pty Ltd
IT & Software
Value: $16,482.92
Supply of Computer Equipment to the Office of the Fair Work Ombudsman
Supplier: Addcom Contact Solutions Pty Ltd
IT & Software
Value: $730,000
Installation of Avaya Aura Contact Centre Solution by Optus for Fair Work Ombudsman
Supplier: OPTUS COMMUNICATIONS PTY LTD
IT & Software
Value: $450,203
Provision of Unified Communications and Contact Centre Solution to Arts Centre Melbourne
Supplier: Optus
Telecommunications
Value: $13,007.3
Software Supply to Office of the Commonwealth Ombudsman
Supplier: Correctcomms
IT & Software
Value: $76,269.6
Call Centre Software Supplied to Office of the Commonwealth Ombudsman
Supplier: Callscan Australia Pty Ltd
IT & Software
Value: $3,151,226.52
Installation of Avaya Aura Contact Centre Telephony System by Optus for Fair Work Ombudsman
Supplier: Optus Communications Pty Ltd
IT & Software
Value: $283,140
Cloud-Based Electronic Records Management System for Office of the Ombudsman
Supplier: Informotion Pty Ltd
IT & Software
Value: $440,000
Video Conferencing Services Provided to the Office of the Commonwealth Ombudsman
Supplier: Optus Networks Pty Ltd
Telecommunications
Value: $135,000
Telecommunication Services Provided to the Office of the Commonwealth Ombudsman by Optus
Supplier: Optus
Telecommunications
Suppliers similar to Addcom Contact Solutions Pty Ltd
DATA# 3 LIMITED
7192 contracts
IT & Software
Dell Australia
7041 contracts
IT & Software
Telstra
5202 contracts
Telecommunications
Hewlett-Packard Australia Pty Ltd
3469 contracts
IT & Software
Fujitsu
3227 contracts
IT & Software
Paxus Australia
2638 contracts
IT & Software
PEOPLEBANK AUSTRALIA LTD
2525 contracts
IT & Software
Dimension Data Australia Pty Ltd
2514 contracts
IT & Software
Live Feed
Tenders and contracts,
consolidated and enriched.
We pull tenders and awarded contracts from government portals around the clock. Each one is categorised, enriched, and searchable shortly after it's published.
Smart Recommendations
Matched to your business,
automatically.
Our AI reads every new tender and contract, and recommends the ones relevant to your business in real time. No searching required.
Your Dashboard
Configure once,
run on autopilot.
Set up your alerts, watchlists, and preferences from your dashboard. GovMarket works in the background so you can focus on winning work.
GovMarket AI
Search tenders and contracts
in plain English.
Find tenders, look up suppliers, check who won contracts, and explore agency spend. Just type what you need.
Get Started
Win more government work.
Join suppliers across Australia using GovMarket to find and win contracts.
7 days free, then $49.99/AUD per month







