Awarded 22 Oct 2024
This is an awarded contract.
View Live TendersDeveloped and Implemented a Cloud-based CRM Solution for Small Business Development Corporation
About
Small Business Development Corporation awarded a contract to Salesforce (SFDC Australia Pty Ltd) for the development, implementation and support of a modern cloud-based Customer Relationship Management (CRM) solution.
The work supported the SBDC's 2023–26 Strategic Plan objectives by modernising systems used to manage client interactions related to its advisory, dispute resolution and migration assistance services, and provided ongoing vendor support for the deployed platform.
The contract aligned the SBDC's strategic priority to modernise client engagement through a cloud CRM platform and leveraged an established CRM vendor to deliver and support those capabilities.
Similar Open Tenders
Implementation of Modern Enterprise Resource Planning (ERP) System
Closes: 30 Oct 2026
IT & Software
Externally Hosted Visitor and Contractor Management System – Software, Implementation & Support
Closes: 16 Oct 2026
IT & Software
Barcoo Shire Council Client-Side ERP Project Manager for Civica Authority Altitude SaaS Implementation
Closes: 09 Oct 2026
IT & Software
Enterprise IT Service Support Ticketing System (ITSM/CMDB)
Closes: 08 Oct 2026
IT & Software
Child Protection Casework Management System – Department of Communities (Software)
Closes: 02 Dec 2026
IT & Software
GovCMS Drupal and Digital Experience Platform (DXP) Services — Department of Finance
Closes: 07 Oct 2026
IT & Software
Secure SaaS Commercial-Off-The-Shelf Claims Management Solution for Comcover (Department of Finance)
Closes: 14 Oct 2026
IT & Software
Longreach Regional Council – Supply, Implementation, Hosting and Support of Local Government ERP Solution
Closes: 28 Oct 2026
IT & Software
RFI: Cloud-based IT Service Management (Service Desk) Solution for SES
Closes: 09 Oct 2026
IT & Software
Computerised Hazardous Chemical Safety Management System (SaaS) – Department of Primary Industries and Regional Development
Closes: 13 Oct 2026
IT & Software
APRA Board Management Software Managed Service - Secure, Configurable Governance & Meeting Platform
Closes: 30 Oct 2026
IT & Software
Replace Recreation and Facilities Booking and Customer Management System – Queanbeyan-Palerang Regional Council
Closes: 29 Oct 2026
IT & Software
Other Similar Contracts
Value: $175,000,000
Provision of SFDC CRM Cloud Services to Department of Government Services
Supplier: SFDC Australia Pty Ltd
IT & Software
Value: $1,734,503
Implementation of a Department-wide CRM System by Salesforce.com Singapore for Corporate Services and Development
Supplier: Salesforce.com Singapore Pty Ltd
IT & Software
Value: $90,720
CRM System Supply by SFDC Australia to Regional Investment Corporation
Supplier: SFDC Australia Pty Ltd
IT & Software
Value: $153,340
Provision of Salesforce Business Analysis Services to Department of State Development, Business and Innovation
Supplier: CRMSMART Pty Ltd
IT & Software
Value: $49,500
CRM Review and Business Case Development by Two21 Pty Ltd for Small Business Development Corporation
Supplier: Two21 Pty Ltd
IT & Software
Value: $5,830,000
Salesforce Service Cloud License Awarded to SFDC Australia by Service NSW
Supplier: SFDC Australia Pty Ltd
IT & Software
Value: $865,677.06
Provision of Salesforce SaaS for iConnect Digital Account Platform by SFDC Australia to Chief Minister, Treasury and Economic Development Directorate
Supplier: SFDC Australia Pty Ltd
IT & Software
Value: $2,668,884.45
Software as a Service (SaaS Cloud) from SFDC Australia to Export Finance Australia
Supplier: SFDC Australia Pty Limited
IT & Software
Value: $114,400
Development of Salesforce CRM Application for Department of Premier and Cabinet
Supplier: Smart Apps
IT & Software
Value: $210,000
CRM Solution Development for Austrade
Supplier: Dynamo Recruitment
IT & Software
Value: $130,680
Client Relationship Management System Provided to Small Business Development Corporation
Supplier: The Birchman Group ((inactive) The Birchman Group Asia Pacific Pty Ltd)
IT & Software
Value: $140,010
Provision of Marketing Cloud Command Centre Software to Department of State Development, Business and Innovation
Supplier: Salesforce Pty Ltd
IT & Software
Live Feed
Tenders and contracts,
consolidated and enriched.
We pull tenders and awarded contracts from government portals around the clock. Each one is categorised, enriched, and searchable shortly after it's published.
Smart Recommendations
Matched to your business,
automatically.
Our AI reads every new tender and contract, and recommends the ones relevant to your business in real time. No searching required.
Your Dashboard
Configure once,
run on autopilot.
Set up your alerts, watchlists, and preferences from your dashboard. GovMarket works in the background so you can focus on winning work.
GovMarket AI
Search tenders and contracts
in plain English.
Find tenders, look up suppliers, check who won contracts, and explore agency spend. Just type what you need.
Get Started
Win more government work.
Join suppliers across Australia using GovMarket to find and win contracts.
7 days free, then $49.99/AUD per month
