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Awarded contract

Enhanced Call Handling and Reporting System for Department of Mines and Petroleum

Ended 16y 11mo agoExpired Fri, 30 Oct 2009
Awarded 14 July 20094mo term

About

(inactive) Department of Mines and Petroleum awarded a contract to Amcom L7 Solutions Pty Ltd ((inactive) L7 Solutions Pty Ltd) for an enhanced call handling and reporting system.

The system provides hardware, software, and services to replace legacy call center functionality, compatible with the existing Cisco Unified Call Manager.

Insight

This contract reflects the trend of government agencies upgrading legacy telephony systems to modern, integrated solutions, often leveraging existing infrastructure like Cisco platforms.

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