SA Housing Trust · Awarded contract
Awarded

Independent Assessment of Contact Centre Operations for SA Housing Trust

Awarded 09 Jan 2026

View live tenders
Awarded09 Jan 2026
Value$120,450.00
StateSA
CategoryConsultancy & Legal
Ended 4mo ago6mo term
Awarded 9 Jan 2026Expired 30 June 2026

SA Housing Trust awarded a contract to Bee Squared Consultants for a consultancy engagement to undertake an independent high-level assessment of the functioning, performance and capabilities within the Contact Centre, identifying improvement opportunities and priorities to inform the development of a business plan.

The contract value is AUD 120,450.

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