Provision of Snowflake data engineering services to Health Support Services for the CIMS Project
Awarded 31 Aug 2026
About
Health Support Services awarded a contract to InterWorks (InterWorks AUS Pty Ltd) for Snowflake data engineering services to support the Clinical Incident Management System (CIMS) Replacement Project.
The project replaced the existing Datix CIMS/CFM system with the cloud-based DatixCloudIQ (DCIQ) Software-as-a-Service application delivered by RLDatix.
Clinical incident and complaints management were described as critical components of clinical governance; Datix Web had enabled the Department of Health to monitor and manage patient safety matters including healthcare acquired infections, medication incidents, falls, and clinical deterioration (including mental health deterioration), and WA Health had utilised Datix Web since 2014.
InterWorks was engaged to deliver the Snowflake data pipelines for the CIMS Replacement Project, to contribute to the technical solution design, and to ensure outcomes aligned with whole-of-system standards, architectural practices, and governance processes.
The contract specified that the successful respondent must have significant experience in Snowflake data engineering and a sound understanding of data pipeline development.
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