This is an awarded contract.

View Live Tenders
Awarded contract

Contact Centre Services Provided to Department of Agriculture, Fisheries and Forestry

Ended 12y 3mo agoExpired Mon, 30 June 2014
Awarded 24 Jan 20145mo term

About

The Department of Agriculture, Fisheries and Forestry awarded a contract to Salesforce Australia Pty Ltd for contact centre services.

Insight

This contract leverages Salesforce's CRM platform to manage public inquiries and service requests, reflecting a trend toward digital transformation in government customer service.

Value
$332,200.00
State
NSW
Category
IT & Software

Similar Open Tenders

South Australian EPA Frontline Contact Centre and Journey Management Services

Closes: 26 Oct 2026

Public Safety & Security

Service Review Consultancy for Corowa Aquatic Centre – Federation Council Request for Quote 2026-333

Closes: 28 Oct 2026

Consultancy & Legal

AIFFP Support Facility – Technical, Advisory and Project Delivery Services for Pacific and Timor-Leste

Closes: 16 Oct 2026

Infrastructure

GovCMS Drupal and Digital Experience Platform (DXP) Services — Department of Finance

Closes: 07 Oct 2026

IT & Software

Support, Maintenance and Development for FAIR (Financial Assurance Information Registry) — Queensland Treasury

Closes: 09 Oct 2026

IT & Software

Department of Finance Consultation — Travel and Procurement Payment Services Retender for Australian Government

Closes: 16 Oct 2026

Finance & Insurance

Cleaning Services for CFA Headquarters and State Logistics Centre – Country Fire Authority Victoria

Closes: 23 Oct 2026

Miscellaneous

Premier's Department Single-Supplier Facilities Management Services

Closes: 22 Oct 2026

Public Services & Welfare

Procurement for Government Telecommunications Equipment and Services – NSW

Closes: 30 Apr 2027

Infrastructure

Agent Services for Margaret River – 37.5 Hours/Week (Expressions of Interest)

Closes: 05 Oct 2026

Public Services & Welfare

Fire Fighting and Land Management Fleet Servicing, Repair and Maintenance Services — Department of Energy, Environment &

Closes: 15 Oct 2026

Public Safety & Security

Airconditioning & Refrigeration Maintenance and Repair — Forest Products Commission Manjimup Nursery & Seed Centre

Closes: 15 Oct 2026

Infrastructure

Other Similar Contracts

Value: $962,229.71

Salesforce Implementation and Support by SODA STRATEGIC PTY LTD for Department of Agriculture, Fisheries and Forestry

Supplier: SODA STRATEGIC PTY LTD AKA soda strategic

IT & Software

Value: $52,800

Provision of Technical Development Services to the Department of Agriculture, Fisheries and Forestry

Supplier: Southern Cross Computing Pty Ltd

IT & Software

Value: $410,520

Computer Services Provided to Department of Agriculture, Fisheries and Forestry

Supplier: A23 PTY LTD

IT & Software

Value: $39,600

Online Services Provided to Department of Agriculture, Fisheries and Forestry

Supplier: Dialog Information Technology

IT & Software

Value: $44,735.1

Service Desk Operator Services Provided to Department of Agriculture, Fisheries and Forestry

Supplier: Hays Specialist Recruitment (Australia) Pty Ltd

IT & Software

Value: $75,000

Provision of IT Services to the Department of Agriculture, Fisheries and Forestry

Supplier: Dialog Information Technology

IT & Software

Value: $10,461

Provision of Consultancy Services to the Department of Agriculture, Fisheries and Forestry

Supplier: Forcefield Services Pty Ltd

Consultancy & Legal

Value: $396,000

Provision of IT Services to the Department of Agriculture, Fisheries and Forestry

Supplier: Peoplebank Australia Ltd

IT & Software

Value: $44,439,628.52

Enterprise Service Management Services Provided to Department of Agriculture, Fisheries and Forestry

Supplier: ACCENTURE AUSTRALIA PTY LTD

IT & Software

Value: $481,584.66

Cloud Support and Maintenance Services Provided to Department of Agriculture, Fisheries and Forestry

Supplier: ORACLE CORPORATION AUSTRALIA PTY LIMITED

IT & Software

Value: $96,828.6

Information and Technology Services Provided to Department of Agriculture, Fisheries and Forestry

Supplier: Peoplebank Australia Ltd

IT & Software

Value: $15,692,918.72

Data Centre Services Provided to Department of Agriculture, Fisheries and Forestry

Supplier: CANBERRA DATA CENTRES PTY LTD

IT & Software

Live Feed

Tenders and contracts,
consolidated and enriched.

We pull tenders and awarded contracts from government portals around the clock. Each one is categorised, enriched, and searchable shortly after it's published.

Multiple portals, single feedAusTender, all state portals, Tenderlink, and more. Scraped, categorised, and enriched automatically.
Categorised and enrichedEvery tender and contract is tagged by category, agency, value, and region.
Updated around the clockNew opportunities appear within hours of being published. Never stale.

Smart Recommendations

Matched to your business,
automatically.

Our AI reads every new tender and contract, and recommends the ones relevant to your business in real time. No searching required.

AI and keyword matchingSemantic AI understands your business. Keyword alerts catch exact matches.
Delivered to your inboxNew matches emailed daily. Tenders, contract awards, and supplier wins.
Supplier and contract watchFollow any supplier or category. Get alerted when new contracts are awarded.

Your Dashboard

Configure once,
run on autopilot.

Set up your alerts, watchlists, and preferences from your dashboard. GovMarket works in the background so you can focus on winning work.

Custom alert profilesCreate up to 10 alert profiles.each with its own keywords, categories, and regions.
Competitor trackingAdd suppliers to your watchlist and monitor their wins across government.
Agency spend and pricingBenchmark pricing, track agency budgets, and understand where government spends.

GovMarket AI

Search tenders and contracts
in plain English.

Find tenders, look up suppliers, check who won contracts, and explore agency spend. Just type what you need.

Get Started

Win more government work.

Join suppliers across Australia using GovMarket to find and win contracts.

7 days free, then $49.99/AUD per month

You're In — Free Trial Activated

You now have full access to GovMarket Premium for 7 days. You’ll be charged at the end of the trial unless you cancel.

  • Tell Us What You Do — We'll surface the tenders that are most relevant to your business.

Not ready to trial?

See how GovMarket works and decide if it's a fit for your business.