Awarded 23 Mar 2020
This is an awarded contract.
View Live TendersEmergency Virtual Call Centre Implementation by Health Support Services
About
Health Support Services awarded a contract to NEC Australia Pty Ltd for the emergency purchase and implementation of a virtual Call Centre via the CX Plus Call Centre Bundle under GovNext-ICT GNICT2015 CUA, in response to the COVID-19 pandemic.
This contract highlights the rapid digital transformation in public health communications during crises, leveraging existing government ICT frameworks for expedited procurement.
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