Awarded 08 Nov 2019
This is an awarded contract.
View Live TendersManaged Services for End-User Experience Monitoring of VicEmergency Applications
About
Department of Justice and Community Safety awarded a contract to Remasys for the provision of End-User Experience Monitoring services for the EM-COP application and VicEmergency website and mobile applications.
The contract includes 24/7 independent monitoring of availability, functionality, and performance, with automated simulation of end-user interactions and alerting for critical failures.
This contract reflects the growing importance of digital public safety platforms and the need for continuous monitoring to ensure reliability during emergencies.
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