Awarded 30 Jun 2022
This is an awarded contract.
View Live TendersProvision of Call Centre System Support and Maintenance to Department for Child Protection
About
Department for Child Protection awarded a contract to Genesys Laboratories for provision of call centre support and maintenance services for the DCP Netley Call Centre.
The contract covered support and maintenance of the Netley call centre system to sustain its operational call-handling capacity.
Contracts for call-centre system support are commonly awarded to specialised contact-centre vendors; maintaining these services supported continuity of frontline child-protection communications.
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