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Awarded contract

Provision of Case Management IT System for Family and Domestic Violence Hubs

Ended 10mo agoExpired Sun, 7 Dec 2025
Awarded 7 Dec 20205y term

About

Department of Communities awarded a contract to Silver Lining Cloud Solutions Pty Ltd for a commercial off-the-shelf case management system (CMS) to support Family and Domestic Violence Hubs.

The CMS aims to reduce service user repetition, improve safety and wellbeing, enable timely information-sharing, collaborative decision-making, risk-informed practice, safety planning, and facilitate data collection for monitoring and evaluation of the One-Stop Hubs service, which is expected to generate around 3000 case records per annum.

Insight

This contract reflects a growing trend in government social services adopting specialized IT systems to streamline case management and improve client outcomes, with cloud-based solutions often preferred for scalability and rapid deployment.

Value
$587,955.00
State
WA
Category
IT & Software

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