Dept of Human Services - Metropolitan Health & Aged Care Services - CLOSED (See DHHS) · Awarded contract
AwardedProvision of Service Desk Tool with 3-Year Support and Maintenance to Dept of Human Services
Awarded 30 Sep 2008
Ended 15y 1mo ago2y 11mo term
Awarded 30 Sept 2008Expired 2 Sept 2011
About
Dept of Human Services - Metropolitan Health & Aged Care Services awarded a contract to EMC Infra Pty Ltd for the provision of a Service Desk Tool, with attendant 3-year support and maintenance.
The service management system is used for day-to-day business activities and tracks HealthSMART Services' assets and allocations within each production environment.
Similar open tenders12
TenderCloses
Enterprise IT Service Support Ticketing System (ITSM/CMDB)IT & Software
08 Oct 2026
Facilities Emergency Management Services for Approximately 70 Departmental Locations – Emergency Plans, Training and Compliance PortalPublic Safety & Security
03 Nov 2026
RFI: Cloud-based IT Service Management (Service Desk) Solution for SESIT & Software
09 Oct 2026
Work Health and Safety Software Solution – Department of Housing and WorksIT & Software
13 Oct 2026
Preventative Maintenance of Fire-Related Assets – Department of Health & Ambulance Tasmania (Statewide or Regional Contracts)Public Safety & Security
28 Oct 2026
Child Protection Casework Management System – Department of Communities (Software)IT & Software
02 Dec 2026
Provision of Application Lifecycle Management Software – Department of JusticeIT & Software
20 Oct 2026
Data Centre Hardware Refresh – Monash City CouncilIT & Software
09 Oct 2026
Enterprise Asset Management System and Implementation Services – Whitehorse City CouncilIT & Software
11 Nov 2026
South Australian EPA Frontline Contact Centre and Journey Management ServicesPublic Safety & Security
26 Oct 2026
Services for Cessnock and Charlestown Medicare Mental Health Centres (MMHCs)Health & Medical
30 Oct 2026
Establishment of Panel for Health Technology Assessment (HTA) and Support ServicesHealth & Medical
09 Oct 2026
Other similar contracts12
Contract and supplierAwarded value
Provision of Maintenance and Support Services for Infra Enterprise Software by Alemba PTY Ltd to DHHSIT & SoftwareAlemba PTY Ltd
$1,149,375.09
Supply of Hardware Infrastructure for Patient Management System to Dept of Human ServicesIT & SoftwareHewlett Packard Australia Ltd
$863,404.9
Supply of Servers and Related Products & Services to Dept of Human ServicesIT & SoftwareHewlett Packard
$644,669.64
Supply of Hardware Infrastructure for HealthSmart to Dept of Human ServicesIT & SoftwareHewlett Packard Australia Ltd
$724,458
Supply and Installation of Service Management Suite to DHHS Information Services BranchIT & SoftwareTouchpaper Australasia
$210,000
Supply of Hardware Infrastructure to Support Middleware Application by Dept of Human ServicesIT & SoftwareHewlett Packard Australia Ltd
$656,280.68
Provision of Distributed Management and Service Desk Software by Computer Associates to Dept of Human ServicesIT & SoftwareComputer Associates Pty Ltd
$1,778,873
Engagement of Healthsmart Application Support Officer by Dept of Human ServicesIT & SoftwareHudson Global Resources
$140,000
Provision of Hardware for Healthsmart Clinical SystemsIT & SoftwareHewlett Packard Australia Ltd
$198,057
Technology Design Management Services for HealthSMARTIT & SoftwareDixon Appointments
$479,212.8
Maintenance and Support for Infra Service Desk/Workflow Management Base by EMC Global HoldingsIT & SoftwareEMC Global Holdings Company
$32,539.1
Engagement of Applications Support Officer for HealthSmart by Dept of Human ServicesIT & SoftwareHays Personnel services
$176,299
Suppliers similar to EMC Infra Pty Ltd8
SupplierContracts
Unlock the full platform.
7 days free, then $49.99/AUD per month. Cancel anytime.
What you get
Find
Find IT and software tenders in VIC in one place.
We monitor federal, state and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.
Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, state and area, or view open tenders on a map.
Tenders WA
Provision of Service Desk Tool with 3-Year Support and Maintenance to Dept of Human Services
Won by EMC Infra Pty Ltd · Dept of Human Services - Metropolitan Health & Aged Care Services - CLOSED (See DHHS)
$619Kawarded
Alerts
Open tenders like this contract, sent to you.
Tell us what you are looking for and we email you when a matching tender is published.
Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.
GmailGovMarketto you
7:00 am2 new IT and software tenders
Enterprise IT Service Support Ticketing System (ITSM/CMDB)IT & Software · Closes 8 Oct 2026
Facilities Emergency Management Services for Approximately 70 Departmental Locations – Emergency Plans, Training and Compliance PortalPublic Safety & Security · Closes 3 Nov 2026
From your alert: IT & Software
Assess
Size up a tender in minutes.
Before you open a single document, get the requirements, a likely value and who you would be up against.
Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.
Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
How it is scoredPrice 40%, experience 35%, method 25%
Insurance$20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value$1.2M – $1.8M
Most likely bidderFacilities firm
Market
Follow EMC Infra Pty Ltd and get alerts when they win again.
Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.
Supplier and agency profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.
E
Top suppliersEastmere Health ServiceAgency · 38 contracts
$30.5Mawarded, 12 months
Halvern Facilities8 contracts$12.4M
Orrin Clinical5 contracts$9.1M
Tessel Cleaning Co11 contracts$6.8M
Wexby Linen14 contracts$2.2M
Pipeline
Track your bids from interested to won.
Save a tender in one click and move it through each stage as you work on it.
Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.
Interested2
Preparing1
Submitted1
Won1
Grounds maintenance panelSaved to your pipeline
InterestedGovMarket AI
Ask a question in plain English.
Find tenders, look up a supplier, or check who won a contract. Just type what you need.
Which suppliers do similar work to EMC Infra Pty Ltd?
Similar suppliers, by contracts won
1EMC Corporation9 contracts
2EMC GLOBAL HOLDINGS COMPANY375 contracts
3EMC Australia75 contracts
Ask about tenders, suppliers or agencies
Get started
Get IT and software tenders in VIC by email.
Find the tender, size it up and track the bid, in one place.
7 days free, then $49.99/AUD per month
