Subscription of Online Ticketing System by Department of Biodiversity, Conservation and Attractions

Awarded 16 Jun 2025

View live tenders
Awarded16 Jun 2025
Value$97,797.00
StateWA
CategoryIT & Software
Ended 3mo ago1y term
Awarded 16 June 2025Expired 30 June 2026

Department of Biodiversity, Conservation and Attractions awarded a contract to Freshworks Australia Pty Ltd for the provision of Fresh Service Agent licenses to support an IT service management tool designed to handle a range of IT service operation tasks.

Similar open tenders12

Other similar contracts12

Delivery of Business Solutions for Oracle Financials to Department of Biodiversity, Conservation and AttractionsIT & SoftwareFA-Tech Australia (Fusion Applications Pty Ltd)
$245,000
Delivery of Business Solutions for Oracle Financials to Department of Biodiversity, Conservation and AttractionsIT & SoftwareFusion Applications Pty Ltd
$200,000
Provision of Telecommunication Information Management Software System to Department of Biodiversity, Conservation and AttractionsIT & SoftwareFastlane Software (Fastlane Software Pty Ltd)
$165,000
Software Subscription from Infront Systems Pty Ltd to Department of Foreign Affairs and TradeIT & SoftwareInfront Systems Pty Ltd
$11,178,596.66
Provision of Ticketing System Support, Maintenance and Licencing to Department of Corporate and Digital DevelopmentIT & SoftwareFERVE TICKETS PTY LTD
$16,082
Ticketing Software Subscription Renewal by Department of Industry, Science and ResourcesIT & SoftwareZENDESK INC
$17,875.09
Software Licences and Maintenance from Infront Systems Pty Ltd to Department of Foreign Affairs and TradeIT & SoftwareInfront Systems Pty Ltd
$290,374.52
License Maintenance for ServiceDesk Plus by Australian Fisheries Management AuthorityIT & SoftwareBellridge Pty Ltd
$17,099.5
IT Service Desk Software and Support Provided to Australian Fisheries Management AuthorityIT & SoftwareBellridge Pty Ltd
$15,862
Software Maintenance Services Provided to Department of Agriculture, Fisheries and ForestryIT & SoftwareCITRIX SYSTEMS ASIA PACIFIC PTY LTD
$229,159.69
Live License Software Subscription from BTP Australia to Department of Agriculture, Fisheries and ForestryIT & SoftwareBTP AUSTRALIA PTY LTD
$27,364.13
Software Subscription from MicroWay Pty Ltd to Department of Foreign Affairs and TradeIT & SoftwareMicroWay Pty Ltd
$18,372.11

Suppliers similar to Freshworks Australia Pty Ltd8

Unlock the full platform.

7 days free, then $49.99/AUD per month. Cancel anytime.

What you get

Find

Find IT and software tenders in WA in one place.

We monitor federal, state and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.

Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, state and area, or view open tenders on a map.

Alerts

Open tenders like this contract, sent to you.

Tell us what you are looking for and we email you when a matching tender is published.

Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.

Assess

Size up a tender in minutes.

Before you open a single document, get the requirements, a likely value and who you would be up against.

Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.

Market

Follow Freshworks Australia Pty Ltd and get alerts when they win again.

Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.

Supplier and agency profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.

Pipeline

Track your bids from interested to won.

Save a tender in one click and move it through each stage as you work on it.

Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.

GovMarket AI

Ask a question in plain English.

Find tenders, look up a supplier, or check who won a contract. Just type what you need.

Get started

Get IT and software tenders in WA by email.

Find the tender, size it up and track the bid, in one place.

7 days free, then $49.99/AUD per month

You're In — Free Trial Activated

You now have full access to GovMarket Premium for 7 days. You’ll be charged at the end of the trial unless you cancel.

  • Tell Us What You Do — We'll surface the tenders that are most relevant to your business.

Not ready to trial?

See how GovMarket works and decide if it's a fit for your business.