Legal Aid Commission of WA · Awarded contract

Awarded

Implementation and Support Services for Amazon Connect by Legal Aid WA

Awarded 15 Aug 2025

View live tenders

Awarded15 Aug 2025

Value$509,302.00

SupplierCyberCX (CyberCX Pty Ltd)

AgencyLegal Aid Commission of WA

StateWA

CategoryIT & Software

Expires in 3y 11mo5y term, 23% elapsed

Awarded 15 Aug 2025Expires 14 Aug 2030

About

Legal Aid Commission of WA awarded a contract to CyberCX (CyberCX Pty Ltd) for the implementation and support of Amazon Connect, a cloud-based telephony solution integrated with Salesforce Service Cloud, to replace legacy contact centre infrastructure.

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