Awarded 25 Mar 2022
This is an awarded contract.
View Live TendersImplementation of ServiceNow by Kinetic IT for the Department of Transport
About
(inactive) Department of Transport awarded a contract to Kinetic IT Pty Ltd for the provision of professional services to implement ServiceNow, including support and maintenance.
The contract covers planning, implementing, and configuring ServiceNow instances for an initial phase (Phase 1 MVP) focused on the Business Information Systems directorate, with expert advice and shared responsibility for ISO 20000:2018 compliance.
This contract reflects a trend of government agencies adopting IT service management platforms like ServiceNow to standardize and improve service delivery, with Kinetic IT being a frequent provider in this space.
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