Awarded 31 Aug 2023
This is an awarded contract.
View Live TendersKnowledge Management Solution Implementation for Department of Communities
About
Department of Communities awarded a contract to NEC Australia Pty Ltd for a Knowledge Management (KM) solution to redevelop the Casework Practice Manual used by Child Protection operational staff.
The contract includes a SaaS subscription for a minimum of 2500 users, solution implementation with configuration and customization, post-implementation support and maintenance, and project services.
This award reflects a trend toward digital transformation in public sector child protection services, prioritizing agile knowledge management systems to improve staff efficiency and policy accessibility.
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