Award of Cloud Telephony Platform Contract to Genesys Cloud Services by Digital NSW
Digital NSW · Awarded contract
AwardedAward of Cloud Telephony Platform Contract to Genesys Cloud Services by Digital NSW
Awarded 22 Jun 2026
Awarded22 Jun 2026
Value$23,782,681.65
SupplierGENESYS CLOUD SERVICES PTY. LTD.
AgencyDigital NSW
StateNSW
CategoryIT & Software
Expires in 4mo8mo term, 56% elapsed
Awarded 22 June 2026Expires 27 Feb 2027
About
Digital NSW awarded a contract to GENESYS CLOUD SERVICES PTY.
LTD.
for a core cloud telephony platform supporting a Virtual Contact Centre used and scaled across multiple agencies.
The contract value is AUD 23,782,681.65.
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