Awarded 30 Sep 2024
This is an awarded contract.
View Live TendersGenesys Cloud Licensing and Support for Legal Aid NSW
About
Legal Aid NSW awarded a contract to NTT Australia for the licensing and support of Genesys Cloud CX call centre software, including enterprise voice telephone services and support for LANSW call centre operations.
This contract reflects the ongoing trend of government agencies adopting cloud-based contact center solutions to improve service delivery and operational efficiency.
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