Awarded 07 Jan 2023
This is an awarded contract.
View Live TendersGenesys Cloud for DOC Crisis & Emergency Services Contact Centres
About
Department of Communities awarded a contract to Datacom (Datacom Connect Pty Ltd) for Genesys Cloud for DOC Crisis & Emergency Services Contact Centres (DOC-SRRS) via CUAGNICT2015.
This contract leverages cloud-based contact centre technology to enhance crisis and emergency response capabilities, indicating a trend toward digital transformation in public safety communications.
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