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Awarded contract

Provision and Implementation of an Integrated IT Service Desk Solution by ServiceNow to the Department of Local Government, Industry Regulation and Safety

Expires in 1y 1moExpires Sat, 30 Oct 2027
Awarded 11 Nov 201610y 12mo term · 90% elapsed

About

The Department of Local Government, Industry Regulation and Safety awarded a contract to ServiceNow (ServiceNow Australia Pty Ltd) for the provision and implementation of an integrated IT service desk solution using cloud-based, ITIL-compliant service tools.

Insight

ServiceNow is a dominant player in the IT service management market, often winning government contracts for its mature cloud platform and ITIL alignment.

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